Phony charges?

I have recently received from Citibank credit card a notice that they found in favor of a company named Voxency 7 months of charges of 39.99 a month. After disputing  these fraudulent charges with ” investigators” who said I produced a card for the transaction s, NEVER  HAPPENED., Then I hear that others are having same issue.  I most certainly  know when I am making a 40 dollar a month purchase.  NEVER heard of this company and never received any goods or services. WTF?  I was wondering if any one else is having this issue? And shame on Citibank for there incompetence!

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